Questions & Answers

Getting Started

What is VSMSCONNECT?

VSMSConnect is a mobile app that connects your accounting system — Xero, Sage, or MYOB — to Vanuatu’s TaxCore fiscalisation platform. It automatically syncs your invoices, gets them digitally signed, and ensures your business meets Vanuatu’s tax compliance requirements.Type your paragraph here

VSMSConnect is built for businesses operating in Vanuatu that are required to fiscalise their invoices under Vanuatu tax law. It is suitable for small businesses and larger enterprises alike.

VSMSConnect currently supports Xero, Sage, and MYOB. A business can connect to all three simultaneously.

The first user registers directly in the app. Subsequent team members join via an invite link sent by an administrator. Once registered, you’ll need to set up your business profile before accessing the full feature set.

Connecting Your Accounting System

How do I connect Xero to VSMSConnect?

Go to your integration settings and select Xero. You’ll be redirected to Xero’s login page to authorise the connection via OAuth2. Once authorised, VSMSConnect will begin syncing your invoices.

The process is the same as Xero — navigate to integrations, select your provider, and complete the authorisation flow. Administrator access is required to connect any accounting provider.

Yes. Your business can hold active connections to Xero, Sage, and MYOB concurrently. Each provider syncs independently.

VSMSConnect will no longer be able to sync invoices from that provider. You’ll need to reconnect from the integrations screen to resume syncing.

Yes, for Xero. New invoices trigger a webhook that syncs them to VSMSConnect in near real-time. Sage and MYOB sync on a scheduled 15-minute polling interval, and any provider can be synced on demand using the Sync Now button.

Invoice Fiscalisation

What does “fiscalisation” mean?

Fiscalisation is the process of submitting an invoice to TaxCore, where it is digitally signed by a certified Signing Device (SDC) and recorded for audit purposes. A fiscalised invoice has a unique fiscal number and is legally recognised under Vanuatu tax law.

The invoice is sent to TaxCore, signed by the SDC, and an audit package is stored securely on the server. Once TaxCore issues a Proof of Audit, the process is complete and the invoice is fully compliant.

Auto-fiscalisation automatically submits every eligible new invoice to TaxCore as soon as it is synced — no manual action needed. It is enabled by default for all businesses. You can toggle it on or off from any provider’s integration screen or via the settings menu.

Yes. You can select invoices from the dashboard and submit them manually at any time, regardless of whether auto-fiscalisation is enabled.

A single fiscalisation job processes up to 10 invoices at a time. If you have more, VSMSConnect automatically splits them into batches of 10.

No. Only standard invoices are fiscalised. Proforma invoices (Quotes) and Training invoices are visible in their own tabs on the dashboard but are excluded from fiscalisation.